Laptop stuck restarting and failing automatic repair

[Richard013]

Hello. My laptop died while I fell asleep at my desk. I tried to switch it on and it has been stuck on the power on screen, attempting the automatic repair, then pops up a blue screen saying it needs to restart and repeats the process. Can anyone help?

[BeemerBiker]

I think you are stuck in a startup repair loop as described in this Microsoft Windows document.

First run diagnostics to make sure there's no bad hardware like the disk or memory.

Have you run diagnostics?

Tap the ESC key after powering on.
Tap it once a second after you see the LEDs on the keyboard flash.
When you see the startup menu, press F2 to run diagnostics.
If a component fails during the UEFI test then
Click here to check warranty and Click here for world-wide contact info

Since Windows cannot start then you need to enter Windows safe mode from outside of Windows

Hold down the shift key and turn the power on. If windows does not start in safe mode then read this article about safe mode. Skip down to 'Enter safe mode from outside windows. If F11 does not get you into system recovery then try turning the power on and off three or more times in a row.



Since the startup repair fails then do the restore point.
This video describes how to use a restore point.

If there are no restore points or the restore point is so far back that you'll lose a lot of programs then you need to bring up the device manager and see if you can fix the problem.

Find the device that has the error icon and try to fix it.