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Locked

‎08-27-2022 11:08 PM

HP Recommended
Product: HP Pavilion x360 15.6 inch 2-in-1 Laptop PC 15-er0000 IDS Base Model
Operating System: Microsoft Windows 11

HP Pavilion x360 15.6 inch 2-in-1 Laptop PC 15-er0000 IDS Base Model

 

Laptop stopped booting, just giving the spinning circle at the HP screen on startup.  

 

I created an HP Cloud Restore USB and attempted to boot from it, same thing.

 

I created Win11 media boot USB, attempted to boot from it and get to where you select the Hard Drive and there is none listed.  I downloaded the RAID driver from HP site for my model, choose it, and after a while I get a windows driver error that halts the windows install.  I downloaded the latest version of the driver from the Intel website and it is giving the same result.  I'm concerned it is the NVM card itself but I did diagnostics from the BIOS and everything has tested ok/passed.  

 

Any thoughts on where I can go from here?  The laptop went out of warranty 20 days ago.  20 days!  

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