Laptop will not boot from external USB drive

[Blue-blue-eyes]

The laptop will not boot  from the internal SSD drive, There is an error message that a boot disk cannot be found (Error 3FO). have been through all the suggested solutions to no avail and ended up creating a Windows10 USB  boot disk (via the Microsoft site). I have checked that the  BIOS is set to boot from a USB drive. When I turn the computer on all I get is the HP logo and no error message.  What to do?

[Irfan_06]

Hi @Blue-blue-eyes,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop.

Kindly refer to the steps on this link and let me know if that resolves the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[Blue-blue-eyes]

Hi Irwin, I afraid that this doesn't work either. I get th same result as wiwhen I use the Microsoft tool to to create a bootable USB drive without going through the ISO step.  The drive is seen by the computer as a bootable USB. I try to boot. The HP logo appears and then nothing...........