Laptop will not boot

[plaguedoc]

Hi all,

My laptop will not boot up or turn on at all, a ticking sound can be heard from in the laptop like it's trying to start up but there is no response, none of the lights for the computer are turning on either.

Problems started to occur after a mishap with an HDMI splitter. Had an HDMI plugged into the laptop and plugged it into an output port on the splitter by accident and it completely shut off and will not longer work. 

Already tried pulling out the battery and plugging it in to the power source but there was no response with that either. 

Warranty expired 13 days ago and pretty upset that this happens now. 

Is there anything that I could try to save it? 

[praveenbv]

Hi@plaguedoc,

Welcome to the HP Support Community!

I reviewed your post and I understand it's not booting to Windows.

If you recently installed an additional hard drive, turn off the computer and remove the drive before using the following steps: (Click here for details) 

Open HP System Recovery: 

CAUTION: 

Please backup your data before proceeding further: 

Press the F11 key repeatedly while the computer is starting. 

If you have a recovery disc, turn on the PC and insert the first recovery disc into the drive. Use the disc to enter the system recovery. 

Select the Microsoft Startup Repair tool and wait for the repair to find and fix errors. When finished, restart the computer; even if the startup repair tool finds errors but cannot fix them. 

If the error message persists, open the recovery manager screen as was done in step 1. 

At the recovery manager screen, press ALT + D. 

Enter the following text at the command prompt: bootrec /rebuildbcd 

If bootrec displays "Add installation to boot list?", press y. 

After bootrec completes successfully, the computer displays "The operation completed successfully". 

To close the command prompt, enter the following text: exit 

At the Recovery Manager screen, select the Microsoft Startup Repair tool (again) and wait for startup repair to find and fix errors. When finished, restart the computer. 

The error should no longer open. If it does, perform a system recovery, making sure to back up important files. 

If you removed a hard drive before using these steps, replace the drive. If the error occurs again, make sure the additional hard drive is not set as an active drive. Only the main bootable drive should be set as active. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Have a great day!