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‎12-10-2019 02:48 PM

HP Recommended
Product: Stream

I have just received a new hp stream and it will not power on . Am I missing something to do because its brand new?

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1 REPLY 1

‎12-11-2019 07:09 AM

HP Recommended

Hello @Lee2308 

 

Details are needed in order to get some help.

What do you mean by writing " will not power up" - no operating system loads, the pc starts with a black screen, does not seem to have power,....

 

Does it have power ?

 

Screenshot_2019-12-11_16-07-56.png

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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