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Waj911
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HP Recommended

Laptop will shut down when unplug power

HP Notebook-15-ac130nx
Microsoft Windows 10 (64-bit)

Hello, please help me out, my HP Notebook-15-ac130nx will shut down when I unplug power , it will stay only 5% "if it 95% and I unplug power it will shut down @ 90% and about 4 minutes". The laptop won't start until I plug power again.
Additional Information :-
1- It's keeps shutting down without any warning.
2- The battery health is weak 30 but this is not the issue because it should run the laptop for about an hour.

2 REPLIES 2
Shanthan_Rao
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Message 2 of 3
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HP Recommended

Laptop will shut down when unplug power

Is the product under warranty?

Waj911
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Message 3 of 3
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HP Recommended

Laptop will shut down when unplug power

unfortunately, the warranty is over.

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