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‎08-22-2026 02:53 PM

HP Recommended
Product: HP Notebook 15-dy1051wm
Operating System: Microsoft Windows 11

laptop won't except reset

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‎08-23-2026 01:32 AM - edited ‎08-23-2026 01:34 AM

HP Recommended

If reset fails then you likely have to backup your data in external drive or usb and perform clean windows install using bootable USB. Use this guide if needed:

https://support.hp.com/us-en/document/ish_4777238-4777294-16 

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‎08-23-2026 01:32 AM - edited ‎08-23-2026 01:34 AM

HP Recommended

If reset fails then you likely have to backup your data in external drive or usb and perform clean windows install using bootable USB. Use this guide if needed:

https://support.hp.com/us-en/document/ish_4777238-4777294-16 

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