Laptop won't boot.

[RobertW20]

My wife was playing a game on our Hp 15-db0066wm. She fell asleep and the computer appeared to be off when I came in the room. I pressed the power button and the display doesn't come on. It sounds as if a fan is running and the light on the caps lock button flashes 5 single times and then 3 rapid times and starts the sequence over again. The power indicator light is on but the hdd light never comes on. 

[Echo_Lake]

@RobertW20

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (do not skip any troubleshooting steps even if you feel steps are repeating)

BIOS default:

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer. 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[RobertW20]

I never had a chance to try this solution. I went to turn the computer on again and it's completely dead and won't turn on even if it is plugged into an outlet. I even went through all of the steps the virtual assistant suggested with no luck. I do appreciate the help though.

[Echo_Lake]

@RobertW20

Thank you for posting back.

I appreciate your efforts to try and resolve the issue. Since you have already tried most of the troubleshooting steps to resolve this issue,

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.