• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Laptop PC 15s-fq2000 (2D118AV)

The laptop won't poweron

1 REPLY 1
HP Recommended

Hi @AK20191 ,

 

Welcome to HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.


If your HP Laptop PC 15s-Fq2000 (2D118AV) is not powering on, there could be several reasons for this issue. Here are troubleshooting steps you can follow:

 

Check Power Source:

  • Ensure that the laptop is connected to a working power source.
  • Check the power adapter and make sure it is plugged into a functioning power outlet. Try using a different outlet.

Power Adapter and Cable:

  • Inspect the power adapter for any damage. If you notice any issues, consider replacing the power adapter.
  • Check the power cable for any signs of damage. If it's damaged, replace it with a new one.

Battery Check:

  • If your laptop has a removable battery, try removing it and then reinserting it.
  • If the battery is non-removable, press and hold the power button for about 15-20 seconds. Then try turning the laptop on again.

External Devices:

  • Disconnect all external devices (USB drives, external hard drives, etc.) from the laptop.
  • Sometimes, a faulty external device can cause the laptop not to power on.

Memory (RAM) Check:

  • Reseating the RAM modules might help. If you are comfortable doing so, power off the laptop, remove the back panel, and reseat the RAM modules.

BIOS/UEFI Reset:

  • Some laptops have a BIOS/UEFI reset button. Consult your laptop's manual to locate it and try performing a reset.

 

I hope this helps. 

Take care and have a good day.-

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.