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HP Recommended
Compaq presario cq56 notebook pc
Microsoft Windows 7 (32-bit)

When I startup my laptop it shows a primary battery issue explaining that the data storage capacity is below optimal performance, and once I continue startup my laptop shows a black screen displaying a BOOTMGR is missing message. I used the escape key to display a startup menu, during system diagnostics I ran various tests;

- the startup failed on the short dst, linking into a hard disk test fail on the run in test.

-I failed on a Memory test on DIMM2. 

I rolled back the bios back from F.15 to F.10, also during an upstate the reading image file was failed. During a system recovery the error message in the subject message was also displayed, does anyone have any advisories on what the issue could be and how to possibly fix this issue?

1 REPLY 1
HP Recommended

@JTWRI96 Please follow the below steps to identify and resolve this concern:

 

Step 1: Perform a hard reset

HP Notebook PCs - Performing a Hard Reset or Forced Reset

 

Step 2: Restore BIOS default settings

 

Step 3: Test the hard drive using HP PC Hardware Diagnostics UEFI (In your case, Skip to Step 4)

 

Step 4: Re-seat the hard drive (here's a generic video that shows how to re-seat the drive: Click here) > 3F0 error represent a hardware malfunction, a reseat should help, if it doesn't or you aren't comfortable, please Contact HP as the next step will not help.

 

Step 5: Perform an HP System Recovery

 

If none of the above actions resolved the error condition, back up your personal data and then perform an HP System Recovery on the notebook. See one of the following documents for instructions: Click here for instructions.

 

P.S: Welcome to HP Community 😉

 

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.

Riddle_Decipher
I am an HP Employee


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