Laptop won’t turn on

[Ewbobo]

My laptop curser was acting slow with a delay when I tried to move around. Because of this I restarted my laptop in hopes to fix it. When my laptop was restarting it started to go through an update but it didn’t seem like there was any progress on the update. Therefore I decided to restart my laptop while it was updating but that was a mistake because now my laptop won’t turn on. When I press the power button, the light turns on for a few seconds then turns off. The light continues to turn on and off for awhile but the scream stays black. The charging light also turns on when I plug the charger in my laptop. Any help?

[ub6424]

Hello @Ewbobo 

Sorry to hear that you are having problems ... I would like to help you.

The Windows file system could be corrupt or there is a hard disk error.

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

--->>> Perform <all> tests

https://support.hp.com/us-en/document/ish_2854458-2733239-16

See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

(2) Please report your results ( error messages, take pictures )