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- Laptop wont boot

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03-28-2021 10:04 PM
Hello, yesterday my pavillion started to have some issues, it wont boot and it is in a loop of repair screen's, it shows the error "critical_process_died".
I opened the bios and did some tests and the hardware is fine all the tests passed so I believe it's the windows that is corrupted, the thing is I have 8 months left of warranty but Its gonna take soooooo long until I get my laptop again, what should I do?
03-29-2021 12:52 AM
open ur laptop backcover and remove the memory modules (ram) , remove the battery and also disconnect the charger from the laptop while doing this , then just disconnect the sata cable that connects ur hdd to laptop motherboard. wait for 5 min and then put it back again and then turn on ur laptop .