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‎03-26-2024 04:30 AM

HP Recommended
Product: HP Pavilion x360 14 Convertible PC 14-dy1000 RCTO Base Model

My Laptop screen kept flashing and going to sleep so I shut it down and now it won't turn back on. The power button doesn't light up at all but when I plug it in the charger light turns on.

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1 REPLY 1

‎03-27-2024 12:04 PM

HP Recommended

Here's a video from HP Support about troubleshooting a laptop that does not power on or hold a charge:


https://www.youtube.com/watch?v=MgDy0h9a7Jg



I am a volunteer and I do not work for, nor represent, HP
How to fix an HP Notebook that does not power on or hold a charge | HP Support
How to fix an HP Notebook that does not power on or hold a charge | HP Support
youtube.com/watch?v=MgDy0h9a7Jg
If your Notebook computer battery does not power the Notebook or hold a charge, then you might be experiencing a battery issue. Follow the steps in this video to troubleshoot the battery to determine if it needs to be replaced. Chapters: 00:00 Introduction 00:44 Troubleshoot the notebook power ...
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