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‎11-12-2018 04:00 PM

HP Recommended
Product: HP ENVY 17-s013ca
Operating System: Microsoft Windows 10 (64-bit)

My laptop has been running poorly for a while (slow... lots of hard drive type sounds)

This weekend was especially bad.  Then I noticed the caps lock key was blinking (5 long blinks, 3 short blinks, repeat).  Looking for any solutions 

2 REPLIES 2

‎11-13-2018 01:01 AM

HP Recommended

Unfortunately, that blink code is bad news:

https://support.hp.com/us-en/document/c01732674

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎11-26-2018 08:46 PM

HP Recommended

That article seems to be written for computers with a black screen.  Mine still has a screen that works.  Sometimes when the blinking starts, I can still use the mouse but not the keyboard.  Often if I shut it down for the night it will work again the next day.

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