Latest Bios update problem

[Th1ngy]

I don't seem to get any where with this as it keeps popping up every time at start up. I press F2, login and it's there next time! I have Windows Home so no bitlocker - is it ok to press F1?

[Hawks_Eye · Accepted solution]

Hi @Th1ngy 

Welcome to the HP Support Community! We're here to help you get back up and running.

Thank you for sharing the situation—and I’m truly sorry this TPM alert keeps interrupting your startup after the BIOS update. I appreciate your patience and the steps you’ve already taken. 

Since you're using Windows Home and not BitLocker, the system isn’t relying on TPM for drive encryption, which simplifies the recovery path.

What the TPM alert means and how to resolve it

This message appears because the BIOS update triggered a change in TPM configuration. The system is waiting for confirmation to either:

• Clear and reset the TPM (F1): This erases stored TPM keys, which are typically used for BitLocker, secure boot, and other security features.
   
• Continue booting (F2): This bypasses the reset, but the system keeps prompting until the change is acknowledged.
   

Since you’re not using BitLocker and the system boots fine after pressing F2, it’s safe to press F1 to clear and reset the TPM. This will stop the message from appearing at every startup.

Before pressing F1

• Make sure you’re not using any TPM-dependent apps (e.g., fingerprint login, secure email certificates)
   
• If you're unsure, you can back up your data first as a precaution
   
• After pressing F1, Windows may reboot and reinitialize TPM automatically

Let me know how the system responds after clearing the TPM. If the message disappears and everything works normally, we can confirm the BIOS update is fully settled. 

You’ve done everything right by staying observant—I’ll be here to guide you further.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[Th1ngy]

Yeah, pressing F1 did the job and I suppose it has completed the BIOS update. I have had to redo some checks with Microsoft and other apps but nothing beyond what I could safely manage. 

A big thank you Hawks_Eye for you assistance 👍 

[Hawks_Eye]

You are very welcome @Th1ngy 

I’m glad to hear pressing F1 cleared the TPM alert and allowed the BIOS update to settle properly. It’s normal to have to re‑verify a few apps or Microsoft services afterward, since clearing TPM resets stored keys, but as you found, it’s manageable and doesn’t affect your core system.

You’ve handled this exactly the right way—patiently, carefully, and with the right precautions. Now that the message no longer appears at startup, your system is aligned with the new BIOS and should remain stable. 

Thanks again for your confirmation, and we wish you an amazing day ahead! 😊

Regards, 

Hawks_Eye