• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-09-2020 03:49 AM - edited ‎12-09-2020 03:46 PM

HP Recommended
Product: Pavilion DM4-2060sf
Operating System: Microsoft Windows 7 (64-bit)

Hello,

I have a Pavilion dm4-2060sf.

My hard drive is completely dead and I don't have any backup.

The Microsoft website refuses to download an ISO image of Windows 7 Home Premium 64 Bit because my activation key is an OEM one.

What do I need to do to install genuine Windows 7 French language on my new hard drive?

Thank you for your help

2 REPLIES 2

‎12-09-2020 12:25 PM

HP Recommended

Hi Pavillon34

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

Regards,

I work on behalf of HP.
Was this reply helpful? Yes No

‎12-12-2020 12:51 AM

HP Recommended

Hi Rodrigo,

Thank you for your answering.

So I wrote my request in English but have not yet received any solution.

Kind regards

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.