• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎10-31-2021 08:35 AM

HP Recommended
Product: HP Pavilion Gaming 15-ec2603nc (53M42EA#BCM)
Operating System: Ubuntu LTS

Hello, I bought a new laptop "HP Pavilion Gaming 15-ec2603nc" and I installed Ubuntu 20.04 LTS as second OS. Windows works OK but when I boot Ubuntu instead of WIN in Linux I cannot connect to WIFI and sometime (within First minutes in Linux) system freezed and laptop need to be switched off completely by power button. Can somebody help me please? 

Category:
1 REPLY 1

‎10-31-2021 12:24 PM

HP Recommended

@PetrCZE 

The issue is almost certainly a driver problem -- but HP does not support Linux, so we do not provide any Linux drivers.

 

Your best support option is to contact the support forum of the Linux distro you are using.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.