• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Spectre x360 - 15-ch004na
Other

Hi i am trying to get Ubuntu on the along side windows HP Spectre x360 - 15-ch004na and I can install it and I have installed it in it's own partation on the drive and installed the bootloader and all but when trying to boot ubuntu it will crash as soon as the GRUB2 menu appears. It almost apears as if the OS is getting blocked.

 

I have tried a version 18.04 and 18.10 of ubuntu and tried resintalling several times, I tried to disable secture boot and the TPM and it still will just crash as soon as the bootloader loads.

1 REPLY 1
HP Recommended

@ProfNova

HP only warranties their PCs for usage with the OS that comes preinstalled.  IF you replace that or add a different OS, then you assume full responsibility for maintaining that other OS -- as HP then provides  assistance only on Redhat and then only to commercial customers.
 
Your best bet for Linux support, since HP does not provide Linux support to consumers, not does it provide Linux drivers, is to contact the support forum for the Linux distro you are trying to install   -- in this case, the Ubuntu Forums:  http://ubuntuforums.org/

Folks there have experience using HP machines with Linux and know a lot about driver sources and installation issues.
 
Good Luck



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.