Live Kernel Event

[NashHarris]

I recently got this error message in my reliability history.  Any ideas?  My physical keyboard sometimes does not work after i wake the computer up from sleep and i have to restart.  Could this be related?

Description
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 41a1
Parameter 1: 1
Parameter 2: 0
Parameter 3: 0
Parameter 4: 41a10000
OS version: 10_0_19041
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19041.2.0.0.768.101
Locale ID: 1033

[sandytechy20]

@NashHarris

Welcome to the HP support community.

Reinstall the keyboard driver from device manager.

Click the Windows "Start" button,

Right-click "Computer" and select "Manage" to open the Computer Management window.

Select "Device Manager" from the pane on the left.

Expand the Keyboards section, right-click on the keyboard you want to repair and choose "Uninstall." Click the Windows "Start" button and select "Restart."

When your computer boots up, Windows will detect your keyboard and install the driver.

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.