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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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06-22-2020 02:08 PM
Hi MissyK2016,
Which password do you want to remember or pass? Windows or Bios?
If it is a Windows password for microsoft account, you can try to mail password because it is same.
If it is a windows password for local account. You can have a look hint that you putted. If you do not have a recovery usb, you will need to reinstall operating system so it means all files and apps will be deleted.
Thanks,
Please click "Accept as Solution" if you feel that my post solved your issue.
06-22-2020 02:35 PM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures
This topic is going to be locked. If you would like help resetting the password on your product, please Contact HP support in your region.