• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-24-2017 12:53 PM

HP Recommended

 I'm sorry I should have given more information on my system. I will try these steps. Know that I appreciate your help.

Was this reply helpful? Yes No

‎01-24-2017 01:30 PM

HP Recommended

IT WORKED!!!! Thank you soooo much!!!!  One box, one check and restart! :LaughingTears:

This is the solution that worked from the sevenforums:Capture 2.PNG

Was this reply helpful? Yes No

‎01-24-2017 10:49 PM

HP Recommended

@Prissy_J   -  you are welcome !

 

Feel free to post again in the forum if you need assistance on anything IT/PC related.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No

‎01-25-2017 09:41 AM

HP Recommended

I will be coming here instead of Microsoft Community from now on.  Thanks again  :smileylol::heart:

Spoiler
 
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.