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‎03-11-2022 04:58 PM

HP Recommended
Operating System: Microsoft Windows 11

Hello. I have recently purchased a new HP x360 windows 11 laptop which purchased second hand and don’t have original manual but hope someone here can help.

I ended up forgetting my new Microsoft password to open laptop established a security PIN at some point i guess but ultimately have completely locked myself out totally now. Thankfully I don’t have much personal data saved to machine yet so factory reset is viable option or however easiest. Thanks for reading ! 

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1 REPLY 1

‎03-11-2022 05:02 PM

HP Recommended

Hey @ThePennman 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
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