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HP Recommended
Elitebook 2540p
Microsoft Windows 10 (32-bit)

I am locked out of elitebook 2540p windows 10 after deleting the wrong user login. I have tried to use password unlocked via USB to no avail and as a last resort tried f11. Nothing seems to work. I have a 25 digit recovery code but not sure how to use this.

 

Thanks in advance

1 REPLY 1
HP Recommended

@Jacksonable 

Here is a thread on how to use that code:  https://askleo.com/recover-your-microsoft-account-later-by-setting-up-a-recovery-code-now/



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