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Member Since: ‎05-28-2016
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Locked out of my HP pavilion g6 laptop

Locked out of my HP pavilion G6 laptop
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Re: Locked out of my HP pavilion g6 laptop

Hi,

 

You don't mention what operating system you're using, but if you normally sign-on with an email and password ( Windows 8, 8.1 & 10 ), see if you can reset the password via another PC from the Microsoft page on the following link.

 

 https://account.live.com/password/reset

 

Otherwise, there is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this for you.

 

Another option, if all your personal data etc is backed-up, would be to reset the notebook to its 'Factory Condition' and then set it up from the beginning – if you don’t have your Recovery Media, the notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.

 

A full guide on this can be found on the following link.

 

http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1

 

Regards,

 

DP-K

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Provost
Posts: 48,507
Member Since: ‎09-24-2010
Message 2 of 8 (836 Views)

Re: Locked out of my HP pavilion g6 laptop

Hi,

 

Are you locked out by a power on password or a Windows log-on password?

 

What operating system are you running?

 

Regards,

 

DP-K

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Windows Insider MVP

Top Student
Posts: 5
Member Since: ‎05-28-2016
Message 3 of 8 (830 Views)

Re: Locked out of my HP pavilion g6 laptop

Windows log on password. Computer is on. Just need to get in
Provost
Posts: 48,507
Member Since: ‎09-24-2010
Message 4 of 8 (825 Views)

Re: Locked out of my HP pavilion g6 laptop

Hi,

 

You don't mention what operating system you're using, but if you normally sign-on with an email and password ( Windows 8, 8.1 & 10 ), see if you can reset the password via another PC from the Microsoft page on the following link.

 

 https://account.live.com/password/reset

 

Otherwise, there is a general policy on the Forum not to provide methods to bypass Windows log-on passwords, however a local computer shop would be able to do this for you.

 

Another option, if all your personal data etc is backed-up, would be to reset the notebook to its 'Factory Condition' and then set it up from the beginning – if you don’t have your Recovery Media, the notebook will have shipped with a Recovery Partition which can be accessed at boot - ie shutdown the notebook, then start tapping away at f11 as soon as you power on.

 

A full guide on this can be found on the following link.

 

http://support.hp.com/us-en/document/c00006110#!&AbT1%3Fjumpid=hpr_r1002_usen_link1

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Top Student
Posts: 5
Member Since: ‎05-28-2016
Message 5 of 8 (824 Views)

Re: Locked out of my HP pavilion g6 laptop

Believe it's Windows
Top Student
Posts: 5
Member Since: ‎05-28-2016
Message 6 of 8 (821 Views)

Re: Locked out of my HP pavilion g6 laptop

Windows 7
Top Student
Posts: 5
Member Since: ‎05-28-2016
Message 7 of 8 (818 Views)

Re: Locked out of my HP pavilion g6 laptop

Thank you
Provost
Posts: 48,507
Member Since: ‎09-24-2010
Message 8 of 8 (816 Views)

Re: Locked out of my HP pavilion g6 laptop

Hi,

 

You're welcome

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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