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HP Recommended
Hp15
Microsoft Windows 8.1 (32-bit)

Locked out of my computer don't know the password and I can't use the admin disc

1 REPLY 1
HP Recommended

@Johnnycakes1764  -- the Rules of Participation for this discussion forum do not allow help with bypassing passwords.

 

You could re-install Windows 8, or, for free, download and install Windows 10.

During the install of Windows 10, it will "call home" to Microsoft, and validate the current product-key (as stored on Microsoft's servers) and use the product-key to activate Windows 10.

 

Hint: install onto a brand-new disk-drive, not your current disk-drive.  Then, you will be able to connect the current disk-drive as a "secondary" disk-drive, and copy all your files from "old" to "new".

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.