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Locked

‎05-31-2019 06:29 PM

HP Recommended
Product: HP EliteBook 840 G1

I got this new Laptopand after turning it on I began to set it up.  I put a password on it to keep others out however I realized my computer was not charging and I had a low battery.  I had to wait nearly 2 months to have a new battery and power cord sent to me which came in today.  Everything is working great but I forgot my password to open my laptop up to desktop to finish my setup.  I have no ideawhat to do to get past this since like an idiot I didn't write it down and I have since forgotten the password.  What can I do to correct this problem?

1 REPLY 1

‎05-31-2019 06:37 PM

HP Recommended

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP.
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