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Locked

‎04-23-2020 10:45 AM

HP Recommended
Product: ProtectSmart
Operating System: Microsoft Windows 8.1 (32-bit)

I am trying to log into a old family lap top that we have no clue what the password is. Is there a way I can create a new user?

 

Pete

1 REPLY 1

‎04-23-2020 01:07 PM

HP Recommended

@PB1515 

 

If we told you that, we would be violating the Community forum policy.

 

I'm really sorry that we can not help you with this, but Community policy prohibits us from assisting you in any way.

For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://www8.hp.com/ru/ru/contact-hp/phone-assist.html



I am a volunteer and I do not work for, nor represent, HP
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