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- Login In Issue - I found a lost laptop which has an owners p...

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06-18-2024 08:04 PM
Hi I have found a lost HP laptop - HP 250 G7, Model RTL8821CE, not too sure if the model name is correct.
Its has a owners password and the laptop is locked, I can't open it. Can some one assist me to override the owners password and open the laptop anyway.
Thanks
Pat
06-19-2024 04:50 AM
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
For cases related to BitLocker issues, please contact Microsoft Support.
Regards,
MayS