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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Long DST Failed

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12-21-2018 12:39 PM
My laptop has been off for last two days.when i switched on windows was not working.then i perform hard disk test.SMART check pased but long DST failed.
Failure ID: Q0FW3V-7149B4-QFPJWK-61CM03
PRODUCT ID: CBY10AV#ABG
HARD DRIVE 1Look at this
12-21-2018 01:54 PM
Hi:
The code you received, Hard Disk 1 Full Test Failure, means that the hard drive has failed, needs to be replaced, and the operating system reinstalled.
Below is the link to the service manual for your notebook. The HDD R & R procedures can be found in chapter 5.
http://h10032.www1.hp.com/ctg/Manual/c03813950
If you don't have a way to reinstall W10, you can do so as follows...
To reinstall W10...Use the Media Creation Tool. Make the 64 bit installation media.
https://www.microsoft.com/en-us/software-download/windows10
You can make a W10 USB flash drive installer using an 8 GB flash drive using another Windows PC, since your PC is not working.
If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.
Here are the steps to create the W10 USB flash drive installer...
- Select Download tool now, and select Run.
- If you agree to the license terms, select Accept.
- On the What do you want to do? page, select Create installation media for another PC, and then select Next.
Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.
- Select which media you want to use:
- USB flash drive. Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.
After W10 installs, you can install the drivers and available software from your PC's support page.
https://support.hp.com/in-en/drivers/selfservice/hp-probook-430-g1-notebook-pc/5379211