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‎02-15-2024 12:32 PM

HP Recommended

Hi, 

I have a ProBook 4520s that I am trying to restore to the factory install. 

It is a Windows 7 Pro 64bit. 

All partitions are there that should be. 

 

I am getting error messages when I try to boot into recovery mode. 

 

I came across this other post:

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Recovery-partition-is-there-but...

 

I am looking for the HP file that is referenced to help with a fix. Is that file is still available for download?

I can't seem to find it anywhere.

 

Thanks for the help. 

Category:
3 REPLIES 3

‎02-15-2024 02:03 PM

HP Recommended

Hi:

 

Here is the link to the HP Softpaq you are looking for:

 

https://ftp.hp.com/pub/softpaq/sp48001-48500/sp48415.exe 

1 person found this reply helpful
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‎02-15-2024 03:29 PM

HP Recommended

Thank you so much for the prompt reply and link. 

Hopefully it is the solution to this issue. 

Thxs.  

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‎02-15-2024 03:32 PM

HP Recommended

You're very welcome. 

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