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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Lost All Files HP Smart Files

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01-19-2024 10:17 PM
Hello,
I’ve been using the HP Smart app for all my business documents and personal PDF’s for the last 3 years. After going into the app to scan my files, I noticed it says I have no files. I had over 200 documents, folders to keep them organized. Now I lost all my business transactions, invoices, receipts, claims etc.
what can be done about this?
01-22-2024 06:43 AM
Hi @Agoodyute,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.
Please feel free to contact us here anytime you need any further assistance.
Have a great day!
Alden4
HP Support
HP Support Community Moderator