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04-25-2021 02:24 PM
Product: HP Envy 360
Operating System: Microsoft Windows 10 (64-bit)
My PC did a recent reset, and I lost alot of Apps. I have an HP Envy 360. Some of these apps are very important, how do I get these apps back?
1 REPLY 1
04-25-2021 06:12 PM
IF these were apps that came preloaded, you will be able to get the HP apps back if you do a factory reset.
If they were not, you will have to reinstall them from scratch.
You should not have done the reset - as this is what it does.
I am a volunteer and I do not work for, nor represent, HP
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