• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavilion TX 2000
Microsoft Windows 7 (64-bit)

Hello,

 

When upgrading my computers Windows, I lost my program of Corel Painter Essentials 3.

Is there a number/code/place to download,  to get back my software?

 

Thanks 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi JezzWolf, thanks for replying back.

 

The link above is not an HP link it's a 3rd party website for downloading software , so you can try that website at your sole discretion.

 

If it was a trial version, you can also try downloading it from our website if it's available Software and Driver Downloads.

 

Enter the Product Number and select the Operating System.

 

The last option would be getting the Recovery Media and reset the computer back to Factory Settings ( But you will lose all the updates and it will go back to Day One settings ).

 

Please ensure your virus protection is up to date, especially when trying to download from 3rd party websites.

 

If you plan on purchasing or downloading the full version then I would recommend you contact Corel directly and you can use this link Corel Website.

 

Hope this helps.

KrazyToad
I Am An HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

@ Thank you for joining HP Forums. 


I'll be glad to help you.

 

I see that you have lost the Corel Painter Essentials 3 Software after a Windows upgrade.

 

You can download this software from this link Corel Painter Essentials 3 ( Please note this is not an HP link and it's a 3rd party website ) .

 

You can also contact Corel and you can use this link Corel Website .

 

I hope this helps, but if you need any help let me know.

 

Have a great day.

KrazyToad
I Am An HP Employee

HP Recommended

Thank you very much, I have a few further questions. 

This looks like a trial when my computer came with the full version. 

The download you just gave to me is in spanish, is this a source HP trusts?

I just dont want to get a virus. 

HP Recommended

Hi JezzWolf, thanks for replying back.

 

The link above is not an HP link it's a 3rd party website for downloading software , so you can try that website at your sole discretion.

 

If it was a trial version, you can also try downloading it from our website if it's available Software and Driver Downloads.

 

Enter the Product Number and select the Operating System.

 

The last option would be getting the Recovery Media and reset the computer back to Factory Settings ( But you will lose all the updates and it will go back to Day One settings ).

 

Please ensure your virus protection is up to date, especially when trying to download from 3rd party websites.

 

If you plan on purchasing or downloading the full version then I would recommend you contact Corel directly and you can use this link Corel Website.

 

Hope this helps.

KrazyToad
I Am An HP Employee

HP Recommended

I just wanted to add that I contacted Corel and they were able to find my registration by my email. 

They got my serial number and sent me to a link to download Corel. 

Thank you for all your help!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.