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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Lost Corel Painter Essentials 3

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11-08-2016 08:39 AM - edited 11-08-2016 08:40 AM
Hello,
When upgrading my computers Windows, I lost my program of Corel Painter Essentials 3.
Is there a number/code/place to download, to get back my software?
Thanks
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Accepted Solutions
11-09-2016 03:54 PM
Hi JezzWolf, thanks for replying back.
The link above is not an HP link it's a 3rd party website for downloading software , so you can try that website at your sole discretion.
If it was a trial version, you can also try downloading it from our website if it's available Software and Driver Downloads.
Enter the Product Number and select the Operating System.
The last option would be getting the Recovery Media and reset the computer back to Factory Settings ( But you will lose all the updates and it will go back to Day One settings ).
Please ensure your virus protection is up to date, especially when trying to download from 3rd party websites.
If you plan on purchasing or downloading the full version then I would recommend you contact Corel directly and you can use this link Corel Website.
Hope this helps.
KrazyToad
I Am An HP Employee
11-09-2016 02:51 PM
@ Thank you for joining HP Forums.
I'll be glad to help you.
I see that you have lost the Corel Painter Essentials 3 Software after a Windows upgrade.
You can download this software from this link Corel Painter Essentials 3 ( Please note this is not an HP link and it's a 3rd party website ) .
You can also contact Corel and you can use this link Corel Website .
I hope this helps, but if you need any help let me know.
Have a great day.
KrazyToad
I Am An HP Employee
11-09-2016 03:37 PM
Thank you very much, I have a few further questions.
This looks like a trial when my computer came with the full version.
The download you just gave to me is in spanish, is this a source HP trusts?
I just dont want to get a virus.
11-09-2016 03:54 PM
Hi JezzWolf, thanks for replying back.
The link above is not an HP link it's a 3rd party website for downloading software , so you can try that website at your sole discretion.
If it was a trial version, you can also try downloading it from our website if it's available Software and Driver Downloads.
Enter the Product Number and select the Operating System.
The last option would be getting the Recovery Media and reset the computer back to Factory Settings ( But you will lose all the updates and it will go back to Day One settings ).
Please ensure your virus protection is up to date, especially when trying to download from 3rd party websites.
If you plan on purchasing or downloading the full version then I would recommend you contact Corel directly and you can use this link Corel Website.
Hope this helps.
KrazyToad
I Am An HP Employee