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‎12-02-2024 06:10 AM

HP Recommended
Product: HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000 (552D7AV)
Operating System: Microsoft Windows 11

Hi all, need some help please. I'm no expert but noticed my Envy x360 laptop touch screen was not working. Tracked it down to the fact the HID-compliant touch screen driver is missing from my device manager but cant find any way to reinstall. I've tried shutting down and letting Windows reinstall but that hasn't worked. Can I do it manually and if so can someone show me where the drivers are located in HP to download ? Appreciate any assistance please. Simon

1 person had the same question
1 REPLY 1

‎12-02-2024 08:27 AM

HP Recommended

Hi @simonaynsley 

 

try the following driver

 

HP ENVY x360 13.3 inch 2-in-1 Laptop PC 13-bf0000 Software and Driver Details

 

 

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