Lost My Pre-Owned MS Office by Accident - Can I Get It Back?

[Jay38266]

Hi everyone,I recently ran into an issue with my HP laptop that I purchased back in 2019. The laptop came with Microsoft Office pre-installed. But, I accidentally deleted the Office app from my system and then reinstalled it.

Now, I'm only able to use the Office applications in read-only mode because I no longer have the product ket to activate them. It's already been long time since I bought the laptop, I don't have access product key (as I remembered I didn't get those key or, some document was given but I lost it)

If anyone has any advice on how I might recover the product key or re-activate Office without having to buy a new license, I would greatly appreciate your help!

Thank you in advance.

ps. just in case I've already tried recovery and factory reset

[banhien]

@Jay38266 

Its specs

            https://support.hp.com/au-en/document/c06090633

MS Office did not come with your machine, HP does not own MS Office. Did you register the product ? Do you have Microsoft account ? Please contact them they should be able to help you to recover the product key.

Regards.