• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP G71-340US
Microsoft Windows 7 (64-bit)

I upgraded this PC from windows 7 to windows 10 a couple of years ago and it's worked fine until the hard drive crashed.  I installed another hard drive and then found my backup drive wouldn't work and I can't find the product key.  Where do I go from here?  Help.

1 REPLY 1
HP Recommended

@MackW 

 

The key is in the BIOS of your machine, please use the following tool to get it:


    http://www.belarc.com/free_download.html


When run this tool, it produces a report, scroll down to Manage all your software licenses section. Windows 8, 8.1 or 10 product key is in there.


You can also use the following tool to find out:


    https://www.magicaljellybean.com/keyfinder/


Regards,

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.