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- Lost my MS OFFICE 2019 home and student edition which was sh...

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06-25-2022 03:47 PM
Hi,
My laptop warranty has expired so I am not getting any support from HP now. I recently had reinstall my Windows and have lost my MS Office 2019 which was preinstalled in my laptop. I do not have the key with me.
I can still see MS office 2019 on product page on HP support site listed under my laptop
06-25-2022 04:40 PM
Welcome to the HP User Community.
Having lost the means to recover the key information can complicate the situation.
That said,
When you registered your Office Software, Microsoft grabbed the information.
Microsoft does not lose license key information.
You will need to work with Microsoft.
Convince Microsoft that "you are you" and that you deserve to have the key to the software.
Things that are Microsoft / Office
Microsoft 365 / Microsoft Office are licensed products owned and controlled by Microsoft.
We can help to the extent of providing information to help you understand your options.
Microsoft Office - Product and License Information
Open and Read
Activate Office using the Activation wizard
Includes “Activate after reinstalling or moving Office”
Installation and License Key Options
Some of the ways to “get” Office Software:
- Trial Software that comes with the computer.
An "offer" to try the software, in other words. The license is NOT included in Trial offers.
- Purchase Microsoft Office when you purchase your computer
Look for your license key with your purchase paperwork.
- Receive a “free one year subscription to Office 365 when you purchase the computer (quite rare).
If you have trouble with this exact type of “installed” Office before it has expired,
Contact HP Support for recovery options.
- Purchase Office separately from Microsoft or other merchant.
Documentation / Website / How-to Instructions
With Key - Install Office on your PC or Mac
Calls / links to:
Where to enter your Office product key
To see help options: Scroll down to the middle of the page and select product
Need more help? Scroll down on the web page to find out how to contact Microsoft.
Purchase / Repair Options and Life without Office
Microsoft Office Products - Choose your Office
Microsoft - Office Products Troubleshooting
Open the Website > Select categories on the left to narrow the focus
and
Microsoft 365 community support
Includes instructions to “completely remove office” from the computer
Microsoft - Uninstall Office from a PC
Life is possible without Office
5 free open source alternatives to Microsoft Office
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