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TVNdala
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Message 1 of 2
70
Flag Post

Lost password and printer information does print

‎08-04-2020 12:28 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

I'm experiencing printing and connection problems with my HP DeskJet 2630 printer. i don't have a password, i can't print the printer information. Please help

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1 REPLY 1
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TEJ1602
HP Support Agent
HP Support Agent
14,401 14,378 1,128 1,111
Message 2 of 2
Flag Post

‎08-06-2020 03:34 PM

HP Recommended

@TVNdala, Welcome to HP Support Community!

 

 To be able to assist you better, I would like to know the following:

  • Are you trying to connect to the WiFI Direct option? If yes, default password is 12345678.
  • Is there any antivirus software installed on your computer?
  • What is the Operating System installed on the computer?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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