• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-04-2020 12:28 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi

 

I'm experiencing printing and connection problems with my HP DeskJet 2630 printer. i don't have a password, i can't print the printer information. Please help

1 REPLY 1

‎08-06-2020 03:34 PM

HP Recommended

@TVNdala, Welcome to HP Support Community!

 

 To be able to assist you better, I would like to know the following:

  • Are you trying to connect to the WiFI Direct option? If yes, default password is 12345678.
  • Is there any antivirus software installed on your computer?
  • What is the Operating System installed on the computer?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.