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‎04-19-2019 11:16 PM

HP Recommended
Product: Pavilion 15-p077tx
Operating System: Microsoft Windows 8.1 (64-bit)
My laptop is damaged with viruses i need to reinstall but i lost my recovery disk is there any way to get it back or i have to purchase software again.
3 REPLIES 3

‎04-19-2019 11:32 PM

HP Recommended

By recovery disk I assume you mean the partition on the hard drive and not physical Recovery Disks you made using the software provided on your laptop?

Microsoft provides a free download to make a bootable usb flash drive or dvd. I recommend using flash drive:

https://www.microsoft.com/en-us/software-download/windows8ISO

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‎04-20-2019 01:01 AM

HP Recommended

I lost both recovery partition data and physical recovery disk while shifting my home.my recovery partition files were deleted by a shopkeeper due to my carelessness.

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‎04-20-2019 01:39 AM

HP Recommended

All I know to do is use the link I posted above and make a bootable flash drive to install Windows.

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