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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Lost software recovery dic any wats ur thots

Create an account on the HP Community to personalize your profile and ask a question
12-09-2018 07:39 AM
Hi:
If you can still read all 25 characters of the W7 product key on the Microsoft COA label on your PC's case, you can make your own plain W7 installation media to reinstall W7.
Click on the Windows ISO Downloader.exe link to download the tool to create the W7 ISO file download.
Select the W7 COEM ISO file download version for the product key the OS is good for, which is the OEM operating system ISO file.
I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or burn it to a DVD.
Then you can install the drivers and available software you need from your PC's support page.
If the Microsoft tool doesn't work to burn a DVD, use this free DVD burning software to burn the ISO file to a DVD.
Select the "Burn ISO file option."
https://cdburnerxp.se/en/download
Burn it at the slowest speed you can.
If you can't read the W7 product key on your notebook's case, you can still order W7 recovery media from this non-HP vendor at the link below.