-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Low Memory, but no programs installed

Create an account on the HP Community to personalize your profile and ask a question
03-31-2020 12:44 PM
I inherited this computer from my daughter. I'm a Mac lover myself. There are no programs installed except what came with the computer. I have defragged (16 hours,) cleaned, blah blah, blah, yet I still get Low Memory and I'm unable to update Windows, nor perform a reset because of the Low Memory. Please help.
04-01-2020 01:28 PM
What you're describing is not due to Low Memory; instead, it is due to Low Disk Space.
Here are some things you can do to recover some of the disk space:
http://www.tenforums.com/tutorials/3012-disk-cleanup-open-use-windows-10-a.html
http://winaero.com/blog/how-to-clean-up-winsxs-folder-in-windows-10/
Also, the community Win10 Forums has the following suggestions:
https://www.tenforums.com/tutorials/83441-free-up-drive-space-windows-10-a.html
In addition, I have found the utility Cleanmgr+ to have LOTS of options for removing Windows junk, including log files. I use it practically every day. You can get it from here: https://www.getclone.app/download/category/11-cleanmgr
Also, there is a freeware app known as Wise Disk Cleaner. I use it every day to get rid of junk files: https://www.wisecleaner.com/wise-disk-cleaner.html
I am a volunteer and I do not work for, nor represent, HP