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- M2 SLOT OR SSD NOT GETTING RECOGNISED IN WINDOWS NOR IN BIOS

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03-04-2025 09:52 AM
Hello
So i am using this laptop for around 5 years and this juanuary 2025 i changed my ssd from the stock 256 gb kioxia bg3 to Crucial P3 PLUS 512Gb because my old kioxia went raw and currupted. I installed my new os thier in that ssd and i also had the stock 1TB HDD ALSO. It worked fine without any issues for atleast 2 months till around march 1st . On march first after i completed my work and just shut downed the laptop the next time when i swiitched it on it was showing boot not found error 3FO (something like this) i tried all possible solutions but i coundt boot back nor access or recognise my ssd in command prompt . Then using usb i just installed a new windows in my 1tb hdd then in windows also my ssd wasnt showing up nor in boot section of bios . I trried to remove and again place the ssd into the m2 slot but still then my ssd isnt getting recognized my computer . Please help me resolve this issue . Why this happneed
03-08-2025 08:13 AM
Hi @AKSHATH8,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like your Crucial P3 Plus 512GB SSD is no longer being detected, which could be due to a hardware failure, firmware issue, or compatibility problem. Here’s how you can troubleshoot it:
Check BIOS for SSD Detection
- Restart your laptop and enter the BIOS (usually by pressing F2, F10, or ESC repeatedly at startup).
- Look for Storage Configuration or Boot Options to see if the SSD is listed.
- If SSD is detected but not bootable, you may need to reinstall Windows or check boot order settings.
- If SSD is missing, you might have to reseat the SSD with the help of a local technician.
I hope this helps.
Take care and have a good day.
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VikramTheGreat
HP Support