MISSING DRIVERS

[HUERA1520]

THESE DRIVERS ARE MISSING FROM MY PROBOOK

BASE SYSTEM DEVICE PCI BUS 36

ETHERNET CONTROLLER PCI BUS 0 DEVICE 25

NETWORK CONTROLLER PCI SLOT 3 PCI BUS 37

PCI SERIAL PORT PCI BUS 0 DEVICE 22 FUNCTION 3

PCI SIMPLE COMMUNICATIONS CONTROLLER PCI BUS 0 DEVICE 22

ACPI\HPQ0004*HPQ0004

USB\VID_138A&PID_003C&REV_0086

[Paul_Tikkanen · Accepted solution]

Hi:

Here are the drivers you need, except for the Network Controller.  More on that later...

Base System Device:   JMicron Media Card Reader

https://ftp.hp.com/pub/softpaq/sp52001-52500/sp52344.exe

Ethernet Controller:   Intel 82579LM and 82579V Gigabit Ethernet Controller

https://ftp.hp.com/pub/softpaq/sp60501-61000/sp60775.exe

PCI Serial Port & PCI Simple Comms Controller:  Intel Management Engine Interface (MEI)

https://ftp.hp.com/pub/softpaq/sp55501-56000/sp55757.exe

ACPI\HPQ0004:  HP 3D DriveGuard

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

USB\VID_138A:   Validity Fingerprint Sensor

https://ftp.hp.com/pub/softpaq/sp56001-56500/sp56403.exe

The Network Controller is the wifi adapter that needs a driver.   The problem is there can be one of many different model wifi adapters HP could have installed in your notebook.

So, I will need more information from you so I can give you the driver you need.

Please post the hardware ID for the Network Controller device.

Use this guide for how to find the hardware ID for a device...

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

[HUERA1520]

THIS IS WHAT WAS LISTED UNDER THE HARDWARE ID FOR THE NETWORK CONTROLLER PCI\VEN_8086&DEV_0085&SUBSYS_13118086&REV_34 PCI\VEN_8086&DEV_0085&SUBSYS_13118086 PCI\VEN_8086&DEV_0085&CC_028000 PCI\VEN_8086&DEV_0085&CC_0280

[Paul_Tikkanen]

You need this driver for the wifi adapter...

Intel Wireless LAN adapter

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58782.exe