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HP Recommended
Compaq CQ58-d56SE Notebook PC
Microsoft Windows 8.1 (64-bit)

I need help with my Hard disk. I am using a mechanical 500 G Hard Disk and made a repair and fix earlier on the Hard disk and no more errors showed up after doing so. Today, I did the Hard disk check with HP after reboot. I got these messages after did the check extensive scan on Hard disk:

Smart Check : PASSED

Long DST : FAILED

Failure ID : M4PRWK-9GN601-MFGJXG-61B103

     Product ID : E2H04EA#ABV

   Hard Drive 1

Now, I wonder about these. Does It is a broken Hard disk and I should change to ssd?

Does It is related to Time and date the hard disk failure as when I reopen laptop after I close the next day. It shows the date and Time are changed " although I changed the CMOS battery already with a new one". 

Thanks and wish to get a reply soon .

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Joe7940 

 

Generally this product can be replaced with an SSD (SATA III) instead of the HD.

Use a 512GB one which is more guaranteed

 

Regards


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View solution in original post

3 REPLIES 3
HP Recommended

Hello @Joe7940 , how are you ?

 

Your answer is correct, it really is a disk failure.

It has to be replaced.

 

If it is under warranty, you can contact the manufacturer. If not, you can purchase one of your choice and exchange it

 

I´m Waiting


Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
HP Recommended

Now,I want to know Is 1Terabyte Ssd is allowed on my Compaq CQ 58 and  the spec to look for in the Ssd and size to fit instead of my Mechanical Hard drive. Thx for answering my first Q by the way.

HP Recommended

Hello @Joe7940 

 

Generally this product can be replaced with an SSD (SATA III) instead of the HD.

Use a 512GB one which is more guaranteed

 

Regards


Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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