MY LAPTOP IS SHOWING AT THE TIME OF STARTING MEMORY TEST ,HARD DRIVE TEST,LANGUAGE TEST,EXIT, WHY ?

[JOSYJOSEPH]

Please help me  my laptopis showing some operating error while starting the screen shows MEMORY TEST , HARDDRIVE TEST ,LANGUAGE TEST,EXIT   how it is happening ? how I can solve this issue ?

[Rainbow23]

Hi @JOSYJOSEPH,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are getting the options MEMORY TEST, HARDDRIVE TEST, LANGUAGE TEST, EXIT on the startup screen of your computer.

I suggest that you perform a BIOS defaults and check.

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F10 once for BIOS. 
4) Press F9 for BIOS defaults. 
5) Press F10 to save and exit.   

If the issue persists, then you may need to perform an extensive hardware test from the link: Testing for Hardware Failures

Let me know how this works.
 

You have a good day ahead.