MY LAPTOP SAYS PLUGGED IN BUT NOT CHARGING WHEN I UNPLUG THE POWER IT SHUT DOWN

[mak21]

 MY NAME IS MEKONNEN I AM STUDENT  IHAVE HP ENVY NOTE BOOK LAPTOP I BOUT BEFOR 4 MONTH BUT MY LAPTOP SAYS THAT PLUGGED IN NOT CHARGING  WHEN I PLUGGE  OUT THE CHARGER IT SHUT DOWN  PLEASE HELP ME .

[mahemac · Accepted solution]

Hi,

            Try the steps as listed below :-

Please perform below shown steps to resolve the issue:

Step 01. Click on the Start Button

Step 02. Type "Device Manager" in the start search box & open the Device Manager

Step 03. Look for Batteries and expand it by click on the + symbol on the left

Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall

Step 05. Please Shutdown the Notebook

Step 06. Please remove the Battery and unplug the Power Adapter

Step 07. Press and Hold the Power Button for full 1 Minute

Step 08. Go ahead and put back the Battery and connect the Power Adapter

Step 09. Look for "Plugged In Charging" message on the Battery icon

After performing all the steps if you are facing the same issue still, please perform three more steps:

1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]

Note: Replace the Battery If Health Check Status shows Replace

2. Update the latest BIOS for your Notebook from HP Support Site

3. Please check your Notebook with a known good Power Adapter & Battery from a different Notebook

Note: If a known good battery is also not charging we need to replace the system board

How to improve the life of a Battery:

1. It is not advisable to use the Notebook when the Power Adapter is connected

2. It is not advisable to keep the Power Adapter plugged in even after the Battery is fully charged

3. You need to let the battery drain completely before charging again

4. Power Plan should be set correctly for extended battery life

5. Please keep the Screen Brightness at lower level

6. Please turn OFF Wi-Fi Connection when not in use

7. Please remove the CD/DVD's from the Optical Drive when not in use

Testing and Calibrating the Battery (Windows 😎

http://support.hp.com/us-en/document/c03325217

Testing and Calibrating the Battery (Windows 7)

http://support.hp.com/us-en/document/c00821536

Calibrating the Notebook Battery (Windows Vista)

http://support.hp.com/us-en/document/c00817650

[mak21]

whe i checked by using hp battire checker it says your battry is ok  but still know i havnot got the solustion  inside the battrie befor 4 day it has about 58 %  but from day to day it is deacreasing and know it reaches 53 % please help me just i have no capacity to replace  the battries