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- HP Community
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- Notebook Operating System and Recovery
- MY SPECTRE RANDOMLY POWERS DOWN

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03-19-2025 06:40 PM
OS Name Microsoft Windows 11 Pro
Version 10.0.26100 Build 26100
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name OLDHPKAY
System Manufacturer HP
System Model HP Spectre x360 Convertible 13-aw0xxx
System Type x64-based PC
System SKU 7PS48UA#ABA
Processor Intel(R) Core(TM) i7-1065G7 CPU @ 1.30GHz, 1498 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date AMI F.35, 12/4/2023
SMBIOS Version 3.2
Embedded Controller Version 87.76
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 86FA
BaseBoard Version 87.76
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.26100.1"
User Name OLDHPKAY\kayro
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.7 GB
Available Physical Memory 7.10 GB
Total Virtual Memory 16.7 GB
Available Virtual Memory 7.33 GB
Page File Space 1.00 GB
Page File C:\pagefile.sys
Kernel DMA Protection On
Virtualization-based security Running
Virtualization-based security Required Security Properties
Virtualization-based security Available Security Properties Base Virtualization Support, Secure Boot, DMA Protection, UEFI Code Readonly, SMM Security Mitigations 1.0, Mode Based Execution Control, APIC Virtualization
Virtualization-based security Services Configured Hypervisor enforced Code Integrity
Virtualization-based security Services Running Hypervisor enforced Code Integrity
App Control for Business policy Enforced
App Control for Business user mode policy Off
Automatic Device Encryption Support Elevation Required to View
A hypervisor has been detected. Features required for Hyper-V will not be displayed.
03-25-2025 06:40 AM
@KAYYARDHAM, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your Spectre randomly powering down!
We're thrilled to have the opportunity to assist you and provide a solution.
I see you're getting the message "A hypervisor has been detected. Features required for Hyper-V will not be displayed." No worries—let me break this down for you!
This message usually appears when another virtualization technology (like VMware, VirtualBox, or even Windows' own Hyper-V) is already running. Because Hyper-V and other hypervisors don’t always play well together, Windows hides Hyper-V-related features to prevent conflicts.
What You Can Do:
Check if Hyper-V is enabled:
Open Command Prompt as Administrator and run: systeminfo
If Hyper-V is listed under "Hyper-V Requirements," it means it’s enabled.
Check for other virtualization software:
If you’re running VMware, VirtualBox, or WSL2 (Windows Subsystem for Linux), they could be the reason you see this message. If you’re actively using them, the message is expected and nothing to worry about.
Let me know if you need more help! 😊
Take care, and have an amazing day!
Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!
Regards,
ZOEY7886
I am an HP Employee