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mamie96
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Message 1 of 2
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MY hp pavilion dv6 laptop cant startup

PAVILION dv6
Microsoft Windows 10 (64-bit)

my hp Pavilion dv6 failed to start. When i press the power button a light bliks on the wifi key only once. I tryed hard reset that doesnt help. I also tryed to disconnect the Ram and connect it that doesnt help either. 

Please help me fix this problem.

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Message 2 of 2
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HP Recommended

MY hp pavilion dv6 laptop cant startup

@mamie96 

Most likely, the PC is experiencing a major hardware failure. You MIGHT be able to run hardware diagnostics by pressing the Esc key repeatedly and then, when the HP Startup Menu appears, select Diagnostics (usually F2) and let it run.

If that does not work, then there is nothing more you can do by yourself -- and there is nothing we can do because we HERE have no way of diagnosing or repairing hardware problems.

You will need to have the PC physically examined in a service facility by folks that can run their own diagnostics to determine what is wrong with it.

Since your PC is no longer under warranty, then it will cost you up front to have HP examine your PC. If you want to do that, you will have to contact an HP Repair or Service Center to see if they can examine the PC to determine the cause(s) of the problems, if it can be repaired, and an estimate of the repair costs.

If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm

If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center

Good Luck

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