• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎11-08-2020 05:52 AM

HP Recommended
Product: HP OMEN15-dc1044na
Operating System: Microsoft Windows 10 (64-bit)

Hi friends. I have a HP OMEN15-dc1044na and after updating windows my computer starting acting up and starts with a blue screen that says the message NTFS_File_System and juat starts and starts over.

I am now trying to use system recovery with a flashdrive that I got from HP that you use to start the laptop with. From the F9 menu you have the option to choose to boot from 1. OS Manager (UEFI) - Windows Boot MAnager (KXG60ZNV512G  TOSHIBA)

2. USB Hard Drive (UEFI) - TOSHIBA MSFT NORB PMAP

3.Boot from EFI File

Wich one do I choose for everything beeing the best and clean as before and in top notch!

 

Be really greatefull for some help. Have a nice to you all :-)))))))))))))

1 REPLY 1

‎11-08-2020 07:26 AM

HP Recommended

Hi:

 

Boot from the second device you listed...USB Hard Drive (UEFI) - TOSHIBA MSFT NORB PMAP

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.