• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-21-2020 11:39 AM

HP Recommended
Product: HP Laptop 15-da0014dx

I recently spilled lemonade all over my keyboard and some specific keys are not working anymore, however when I tried to contact someone who could fix it, they said that since the laptop is 2 years old, the keyboards are discontinued. Is that by any forms or means true? Or can I still get the keyboard piece from this laptop at your store? 

1 REPLY 1

‎08-21-2020 11:44 AM

HP Recommended

@trashmouthlesbi 

Sorry, but we have no information regarding what parts HP has in stock at any one time.

 

You can use this thread to get the keyboard part number and then see if HP has it in stock:  HP PartSurfer

 

Good Luck



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.